Frequently Asked Questions
DuranAcademy.com helps real estate professionals learn the systems behind better follow-up, lead management, CRM setup, marketing, websites, productivity, and AI-powered business growth.
Explore premium courses and live workshops built for agents who want practical systems, not scattered advice.
DuranAcademy.com is a premium online learning platform for real estate professionals who want practical training, live coaching, and organized course paths for CRM, follow-up, marketing, lead management, websites, automation, and AI-powered productivity.
The platform is built for real estate agents, teams, brokers, admins, and marketing staff who want clearer systems and better daily execution across tools like BoldTrail, Lofty, Follow Up Boss, and emerging AI technologies.
Yes. A member account is required to access pricing, protected videos, live workshop registration, watch history, dashboard tools, and member-only resources. Creating an account keeps your training access organized in one secure place.
New members provide basic business profile details such as brokerage or company name, telephone number, website, and current CRM. This helps us understand the type of training and support that may be most relevant to your business.
A subscription provides access to the member training library, premium workshop recordings, live training opportunities, member dashboard features, and ongoing educational resources designed to help agents become more organized, productive, and confident.
Payments and subscription billing are processed securely through Stripe. DuranAcademy.com does not store full card numbers on our servers. Members can manage supported billing actions through their account tools.
Yes. Active members can access billing tools from their account dashboard to review subscription status and manage available billing options through Stripe.
DuranAcademy.com provides digital access to training content and live education resources. Subscription and activation payments are generally final, except where required by law or where DuranAcademy.com determines that a billing error occurred. Review the Subscription Policy before subscribing.
Live workshops are instructor-led online training sessions focused on practical real estate systems, CRM setup, follow-up, marketing automation, lead management, productivity, and platform implementation.
Yes. When registration is available, members can pre-register from the event page. Registration helps us track attendance interest and keep the event visible in your account experience.
For security and event control, Zoom links are shown on the event page when the live session begins. Event pages display the scheduled date and time in Eastern Time so members know when to return.
Many live workshops are included for registered members, while some events may require an active paid membership or a specific access level. The event page will indicate the access requirement when applicable.
The course library includes practical workshops for CRM setup, lead conversion, follow-up systems, websites, marketing, reporting, automation, and AI-assisted productivity. The platform began with strong BoldTrail training and is expanding into additional real estate technology systems.
No. DuranAcademy.com is expanding beyond BoldTrail to support training for platforms and topics such as Lofty, Follow Up Boss, AI technologies, and other systems used by modern real estate professionals.
Yes. When you watch protected training videos, your account can record viewing activity so you can return to your recently watched courses and continue learning more easily.
Start with the course catalog that matches your immediate goal, such as setup, website improvement, lead generation, or follow-up. The platform is designed to help you move through practical training paths without wasting time searching for one-off videos.
Yes. DuranAcademy.com takes privacy and security seriously. Account access, member data, subscription status, and protected training access are handled through secure services and modern authentication practices.
Your information is used to provide account access, training access, subscription support, event registration, dashboard features, and customer service. Review the Privacy Policy for a complete explanation of how information is handled.
DuranAcademy.com is a training and education platform. We do not sell member account information as a data product. Review the Privacy Policy for the full privacy terms and service-provider details.
You can review the Terms of Service, Privacy Policy, and Subscription Policy from the footer of the website. Those documents explain the full rules for use, billing, privacy, subscriptions, cancellations, and support boundaries.
Review the course catalog, explore upcoming live training, or create an account when you are ready to organize your learning in one place.
